The Maritime Museum of Ushuaia has become one of the cultural and touristic references of Ushuaia, this led us to look for a Quality Management System in order to ensure the satisfaction of national, foreign and community visitors in general, thus we became the first museum in South America to receive ISO 9001: 2000 certification, in August 2006, (Certificate Nº QS-0241 SA.)

ISO 9001 is a management tool that seeks to optimize and control the quality of services, an operating system whose requirements are flexible and easily adaptable to the needs and characteristics of each organization. This method of work establishes the obligations and precise requirements to carry out efficient and effective management.
The implementation of this standard for the Maritime Museum of Ushuaia meant improving its general planning, clarifying strategies, policies, objectives and working methods, optimizing the use of resources, establishing a greater participation of personnel and strengthening team spirit, and facilitate the realization of activities thanks to the agreed procedures. The application of the ISO 9001 system is also useful to establish the prevention of inappropriate practices in procedures and attitudes, thanks to systematic internal and external audits; establish a greater awareness of the needs of visitors, subject the museum to continuous monitoring of the quality of processes, ensuring the permanent improvement of services and achieving external recognition of the quality with which the management.
In 2009, we renewed the Quality Management System certification in accordance with ISO 9001: 2008, based on compliance with the European Accreditation Certification (EAC Guidelines) and the International Accreditation Forum (IAF).



The Winner Awards 2019

New York. United States of America

THE WINNERS AWARD was awarded to the Maritime and Presidential Museum of Ushuaia in New York on July 19, 2019. With reception at The Castle of TARRYTOWN (1897) on the outskirts of New York. An incentive to continue improving.

Sincerely, it is an incentive for us to continue with the constant improvement and achieve visitor satisfaction. Without changing the course of the 4 Museums and the Art Gallery along with the various workshops such as Fernanda Rivera Luque's Photography, Chess and International Championships directed by Professor Juan Carlos "Toto" Arias and among others music , drawing, theater, etc. It is an incentive for the entire museum team, since the reception, administration, teaching, maintenance with the constant works in a 1902 building, built by the prisoners themselves, is not an easy task. In the Management Areas the constant work of Cecilia Illa (Quality), Alejandra Rosell (Art Gallery), Gustavo Cosentino (Coordinator), Danilo Clement (Direction), the Araceli Velazco and Horacio García Guides; the Educational area with Claudia Maldonado. The Patrimonial Area with Intangible Heritage and the Gastronomic and Memory Meetings; as well as the Educational Program and the Extension of the Museum to the Schools carried out by the Architect Leonardo Lupiano with topics such as Knowing the Monuments or Fueguine Architecture, among others. The audio visual area that is fully developed with Animations and Videos by the group of "Kraken" and publications at all levels make communication to the outside and the visitor a constant improvement towards all types of local or tourist public without anyone be excluded as blind, deaf, or with mobility problems. But beyond this also local artists or all those who need a Museum or an Art Gallery to express themselves, if it is feasible to do so, we provide it. It is also worth mentioning the researchers and journalists who collaborate directly or indirectly in the dissemination of all activities carried out by the Maritime Museum of Ushuaia.



Certificate Excellence in Quality

Cannes. Francia


CERTIFICATE EXCELLENCE in QUALITY to Museo Marítimo y del Presidio de Ushuaia and Licenciado Carlos Pedro Vairo with the certificate of “Managers of the Year” by the Socrates Committee Oxford, UK. 2018. On October 5, 2018, these awards were presented to the Museo Marítimo y del Presidio de Ushuaia and to its director, Licenciado Carlos Pedro Vairo, in a ceremony held in the city of CANNES. Which took place in Grand Salon, Intercontinental Carlton Hotel, Carlton Hotel, Boulevard de la Croisette 58, 06400, Cannes, France.

Our friend Daniel Degani, who chairs the delegation of Instituto Nacional Browniano (National Brownian Institute) in France, received the awards on behalf of the Museum as well as the commemorations honouring Hipólito Bouchard, which take place every July 9 in Bormes-les-Mimosas, a small town on the Cote d'Azur, France. He lives in Avignon, France.


The Winner Awards

São Paulo, Brazil.

This is an award that we received on July 11, 2018 at the Maksoud Plaza Hotel in São Paulo, Brazil, for the work of Museo Marítimo y del Presidio de Ushuaia. This award focuses on Business Reputation and Credibility, Innovation and Technology. The Winner Awards is considered one of the most important business awards, for bringing together business leaders and companies that contribute to the growth of their country in the most diverse areas, under the following criteria: participation in lectures, development of innovative products, market trajectory, highlighting and broadcasting in national and international media, quality certificates achieved during its existence, for its business leadership, management system, quality products and services, credibility, innovation and technology, social responsibility, awards and certifications. It is awarded by Magazine Top International Business, with 15 years of experience in the advertising market, spread in more than 40 countries.




New York, United States of America.

At the 32nd International IDB Quality Convention that took place at the Marriott Marquis Hotel in New York, United States of America, on May 27 and 28, 2018, the Maritime and Presidio Museum in Ushuaia has been awarded with the IDB Quality Award in the Gold category.

The BID Quality Award is a congratulation and at the same time a commitment to teaching and continuous improvement, a commitment to excellence.

 The companies, organizations and nominated leaders are those that demonstrate to possess the values ​​of the Quality, to have made exceptional contributions to the Culture of the Quality, in innovation, development, technological production, quality and excellence in services, leadership and management of organizations.

Receive the IDB Award is to become part of a team of companies, institutions, organizations and business leaders with a vision of the future, whose presence in 179 countries around the world, represents entrepreneurship, success, innovation and total quality .

The Maritime Museum of Ushuaia is proud to receive this award.





TRIPADVISOR one of the largest travel websites in the world, has delivered in 2018, 2017, 2016, again as in 2012 and 2013, the CERTIFICATE OF EXCELLENCE for our high level of quality and the excellent scores received, continuously by of TripAdvisor travelers.




The MINISTRY OF TOURISM OF THE NATION AND THE INFUETUR, in June 2012, certified the Maritime Museum in the program "Accessibility Guidelines for Lodging and Tourist Services", within the framework of the Argentine Tourism Quality System. Minister of Tourism of the Nation, Enrique Meyer delivered to the Director of the Museum Lic. Carlos Pedro Vairo and Mrs. María Alejandra Rosell the corresponding certificates.


Lic. Carlos Vairo, Gob.Fabiana Rios,
Sra. Alejandra Rosell
Empresas certificadas
Certificado de Directrices de Accesibilidad
30 noviembre 2012
Placa Directrices de Accesibilidad
30 noviembre 2012


VIAJEROS.COM, a community of travelers from all over the world, due to the high average of the opinions received, has awarded us as "RECOMMENDED 2012." This recognition is a tool for the dissemination of the quality of our services and allows visitors know the excellent reputation that the Maritime Museum and the Presidio of Ushuaia has among the travelers of the travelers.com community.




The results of this management led us to the recognition of the SECRETARIAT OF TOURISM OF THE NATION THROUGH THE NATIONAL DIRECTORATE OF TOURISM QUALITY MANAGEMENT, under the Ministry of Tourism of the Nation, by Lic. Leonardo Boto Álvarez, in September 2008, we were distinguished and certified with the Plate N International Standards for Tourist Quality, for cultural tourism activity and educational activity for tourism in general and the community.





The Civil Association of the Maritime Museum of Ushuaia, congratulates the staff of the museum, for these achievements, for assuming the commitment to work daily to improve our services and overcome with effort and conviction the challenge of generating a change in the culture of the organization.






Exhibition brochure